Stepping Stone Independent Living Ltd (SSILL) is committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.

What information do we collect?

We may collect, store and use the following kinds of personal data:

• information about your computer and about your visits to and use of this website including your IP address, geographical location, browser type, referral source, length of visit and number of page views.

• information that you provide to us for the purpose of registering with us including your title, name, address and email details.

• information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters (including your name and email).

• any other personal information that you choose to send to us relating to our services.

Cookies

A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser. We use “session” cookies on the website.  We use these cookies to keep track of you whilst you navigate the website.  Session cookies will be deleted from your computer when you close your browser.

Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies.  For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector.  Blocking all cookies will, however, have a negative impact upon the usability of many websites, including this one.

Using your personal data

Personal data submitted on this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.

We may use your personal information to:

• administer the website;

• improve your browsing experience by personalising the website;

• send you email notifications which you have specifically requested;

• deal with enquiries and complaints made by or about you relating to the website; and

We will not provide your personal information to any third parties for the purpose of direct marketing.

Disclosures

We may disclose information about you to any of our business partners, employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy. In addition, we may disclose information about you:

• to the extent that we are required to do so by law;

• in connection with any legal proceedings or prospective legal proceedings;

• in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); and

Except as provided in this privacy policy, we will not provide your information to third parties.

Security of your personal data

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

We will store all the personal information you provide on our secure password- and firewall- protected computers. Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

Policy amendments

We may update this privacy policy from time-to-time by posting a new version on our website.  You should check this page occasionally to ensure you are happy with any changes.

Your rights

You may instruct us to provide you with any personal information we hold about you.

Updating information

Please let us know if the personal information which we hold about you needs to be corrected or updated.

Contact

If you have any questions about this privacy policy or our treatment of your personal data, please write to us by email to info@steppingstoneliving.co.uk or by post to: Registered Office, 237 West Wycombe Road, High Wycombe, HP123AW